Terms of Use

App: Nutriario (iOS and Android) · Effective 25 July 2026 · Version 1.1

1. Acceptance

By downloading, installing or using Nutriario (the "app") you accept these Terms of Use. If you do not agree with them, do not use the app and uninstall it. These terms are complemented by the Privacy Policy and by the terms of the store you downloaded the app from (Apple App Store or Google Play).

2. What Nutriario is

An app for logging daily habits around food, hydration, movement, sleep, wellbeing, treatment and digestive symptoms; seeing a weekly score calculated from those entries; and exporting a PDF report to share with your health professional. It works offline and without user accounts; the only feature that needs the internet is buying or restoring the one-time unlock described in section 4.

3. Licence

You are granted a personal, non-exclusive, non-transferable and revocable licence to install and use the app on devices you own, for personal, non-commercial purposes. The licence is free within the scope described in section 4.1, and is extended if you purchase the one-time unlock.

You may not:

• Copy, sell, rent, sublicense or redistribute the app.
• Modify, decompile or reverse-engineer it, except to the extent the law expressly allows.
• Circumvent, alter or disable by technical means the limits of the free version.
• Use the app to provide health services to third parties presenting it as a validated clinical instrument.
• Remove or obscure authorship or intellectual property notices.

4. Free version and one-time unlock

4.1 What the free version includes. Without paying anything, and with no time limit, you can:

• Log your day across all seven sections, every day you want.
• See your weekly score, the result bands, and write your reflection.
• Use the daily reminder and the alerts for your medication and supplements.
• Create and restore backups of all your data.
• Export the PDF of one week, free of charge. That week is enabled permanently and is determined the first time you share or print the report (not when you merely look at the preview).
• Browse the last four weeks of your history.

4.2 What the one-time unlock includes. It is an in-app purchase — a non-consumable product, paid once, with no subscription and no automatic renewal — which permanently enables, for the store account it was bought with:

• Exporting the PDF of any week, as many times as you want.
• Access to your full history, with no limit on weeks.

4.3 Price. In Chile the unlock costs CLP $4,990, tax included. Outside Chile, Apple or Google show you the equivalent price in your own currency before you confirm. The applicable price is the one the store shows you at the time of purchase; it may change in the future, and such a change does not affect those who already bought.

4.4 Changes to the scope of the free version. We may adjust which features are included in the free version in future releases. What you already acquired with the one-time unlock will not be taken away for that reason.

5. Payments, refunds and restoring

5.1 Who charges you. Payment is processed entirely by the Apple App Store or Google Play using the account on your phone. The sale and billing relationship is with the relevant store and is additionally governed by its terms. The developer does not receive, see or store your payment details.

5.2 Refunds. Refund requests are handled directly with the store: Apple at reportaproblem.apple.com, and Google through Google Play Help. It is not technically possible for the developer to process, approve or reverse a charge. If the store refunds your purchase, the unlock stops being active; you keep the free version and all of your entries.

5.3 Restoring and scope. The unlock is tied to your Apple or Google account, not to the phone: on a new device you recover it with Settings → Restore my purchase, without paying again and without creating any Nutriario account. The purchase does not transfer between platforms: an unlock bought on Google Play does not enable the app on an iPhone, or vice versa, because they are different stores. The unlock is also not contained in the backup file.

5.4 Your consumer rights. Nothing in this section limits the right of withdrawal or the statutory guarantees granted to you by Chilean consumer protection law or by the regulations of your country of residence.

6. Health notice (important)

Nutriario is not a medical device and does not provide health advice. It does not diagnose, treat, cure or prevent any illness or condition. The weekly score, the result bands and the charts are a reference for your own adherence to the habits you log — not a clinical measure and not an indicator of your state of health.

Decisions about your diet, your physical activity, your medication and your supplements belong to your dietitian, doctor or other treating professional. Never change, stop or start a treatment based on what this app shows. If you have symptoms that worry you, or an emergency, seek medical care.

Medication reminders are a convenience and may fail, be delayed or not arrive at all because of the operating system, battery saving, a restart or your phone's settings. They must not be your only method for taking a medication.

7. Your content and your backups

Everything you log is yours and is stored on your device. We claim no rights over that information and have no access to it.

As a direct consequence of that design, keeping your data is up to you: if you lose your phone, reset it, clear the app's data or uninstall it, the information is gone and there is no copy of ours to recover. Use the backup feature as often as suits you, and keep those files somewhere safe and private.

8. Availability and changes

The app is offered as available at any given time. We may publish updates that add, change or remove features, and we may stop maintaining it or withdraw it from the stores. Updates may require a minimum version of iOS or Android.

If a future change were to affect the compatibility of your earlier backups, it will be stated in the update notes.

9. Warranties

The app is provided "as is" and "as available", with no warranty that it is free of errors, that it will run without interruption on every device, or that its calculations and reminders fit a particular purpose.

Nothing in these terms excludes or limits the rights granted to you by Chilean consumer protection law or other mandatory applicable regulation.

10. Liability

To the fullest extent permitted by law, no liability is accepted for indirect damages, loss of data, loss of opportunity, or harm arising from health decisions taken on the basis of the information shown by the app, from reminders that did not arrive, or from the use or loss of backups you shared or stored.

In any case, and except for wilful misconduct or gross negligence, the developer's total liability towards you shall not exceed the amount you paid for the one-time unlock in the twelve months preceding the event giving rise to the claim. Any billing or refund matter must be handled with Apple or Google, as set out in section 5.

11. Intellectual property

The name "Nutriario", its logo, the app's design, its source code and the design of the PDF report belong to its developer and are protected by intellectual property law. The app relies on third-party open-source libraries, whose licences we respect and whose holders retain their respective rights.

12. Termination

You may terminate these terms at any time by uninstalling the app. If you breach these terms, the licence terminates automatically; in particular, circumventing the limits of the free version ends the licence with no right to a refund.

13. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Chile. Any dispute shall be submitted to the competent courts of Chile, without prejudice to the rights that the law grants consumers in their place of residence.

14. Contact

Questions about these terms: soporte@nutriario.cl